Shipping policy

Shipping Policy

Effective Date: October 6, 2026

Thank you for shopping with Legosto.shop. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with Legosto.shop, you agree to the terms outlined below.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

During holidays, promotional events, or periods of unusually high order volume, processing may take longer. We will make reasonable efforts to keep you informed of significant delays.

2. Shipping Times

After your order has been processed and shipped, estimated delivery times are generally:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days, where available

Shipping times are estimates and are not guaranteed unless expressly stated at checkout.

Delivery times may vary depending on your location, carrier availability, weather, holidays, and other circumstances beyond our control.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the destination, order size, shipping method, and other applicable factors.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable promotion will be displayed on the Website or at checkout.

4. Shipping Destinations

Legosto.shop primarily ships to addresses within the United States.

If we offer shipping to additional countries, available destinations and applicable shipping charges will be displayed at checkout.

We currently do not guarantee delivery to P.O. boxes, military addresses, U.S. territories, or international destinations unless the applicable shipping option is available at checkout.

5. Tracking Information

Once your order has been shipped, we may provide a tracking number or tracking link to the email address associated with your order.

Tracking information may take some time to become active after the carrier receives the package.

6. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply if you request that the order be reshipped.

If an order has already shipped, we may not be able to change the delivery address.

7. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's tracking and delivery procedures.

If tracking shows that your package was delivered but you cannot locate it, please:

  1. Check around your delivery location.

  2. Ask household members, neighbors, or building management.

  3. Contact the shipping carrier.

  4. Contact Legosto.shop if you still need assistance.

We may work with the carrier to investigate the shipment, but we cannot guarantee replacement or refund of packages confirmed as delivered.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents before disposing of any packaging materials.

Contact us as soon as possible, preferably within 7 days of delivery, so we can review the issue and determine an appropriate resolution.

9. Failed or Returned Deliveries

If a package is returned to us because of an incorrect address, refused delivery, failure to collect the package, or another issue caused by the customer, we may contact you regarding available options.

Additional shipping charges may apply if you request that the order be shipped again.

10. Delays Beyond Our Control

Legosto.shop is not responsible for shipping delays caused by circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier disruptions

  • Holidays

  • Strikes or labor disputes

  • Customs or government delays

  • Incorrect address information

  • Unexpected transportation disruptions

  • Other events beyond our reasonable control

11. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations after an order has been processed or shipped.

12. Customs, Duties, and Taxes

For international orders, if international shipping is offered, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Legesto.shop is not responsible for delays caused by customs.

13. Contact Us

If you have questions about shipping or the status of your order, please contact our customer support team through the contact information provided on Legosto.shop.

Business Name: Legosto.shop

Business Number:

Email: legosto.info@gmail.com

Business Address: VT 05301, United States

Legosto.shop
Shipping Policy
Effective Date: October 6, 2026